Microsoft Dynamics CRM
Uncover the gaps in your lead generation, management, forecasting opportunity management and other aspects of the sales process. With Microsoft Dynamics CRM, we can bridge the gaps in the sales process to ensure that no opportunities are missed.
Utilizing our experienced consultants, we can put you on a path that will help automate your sales process, making your team more efficient and selling more.
Within Microsoft Dynamics CRM there are built in processes that can help optimize your sales team taking the guess work out of what to do next. With the familiarity of the Microsoft interface, your sales team can begin to simplify the sales process, automate lead management and boost sales.
Keep leads organized and prioritized in Microsoft Dynamics CRM by automating your lead management in a single system. When leads enter the system they are automatically scored and qualified based on your rules. They can then be assigned to a sales representative to follow up, who can then place the lead into a sales or marketing-led nurture.
Each opportunity in your Microsoft Dynamics CRM represents a potential sale. Manage these opportunities with a logical process that your entire sales team can follow. Each step ensures that each opportunity is accounted for and managed by a member of your sales team. An up-to-date report of current opportunities can help you make business decisions
With a single view of an account you will be able to view a summary of all activity and contact information. Up selling, cross-selling and renewals are easier to propose when all the important details are managed in a single location.
In today’s market a quick response is almost expected. With activity management in Microsoft Dynamics CRM, you will be able to automate reminders, appointments and much more. Important tasks, calls and quotes are never forgotten and your customer benefits with exceptional customer service.
Manage and predict the pipeline of new deals with a process that is broken down into their sales process stages. Pipeline management guides each sales representative though the same process for each opportunity ensuring consistency throughout the sales process.
Reporting for the sales pipeline can help identify any backlogs or bottlenecks that may occur in the sales process. You will be able to measure the success of your sales team and maximize results. Explore additional options like gamification or even a leader board to encourage adoption and friendly competition.
Sales Skill Development
- Building rapport
- Effective listening
- Presentation skills
- C-level calling
- Objection handling
- Account management
- Opportunity management
- Telephone sales skills
- Proposal writing
Business Strategy Consulting
Leverage our senior business resources from the Ivey School of Business MBA consulting program to identify any roadblocks and improve your company’s business strategy. Implementing Microsoft Dynamics CRM is only one step to ensuring business success. With our experienced consultants you will be able to fine tune your business strategy and use Microsoft Dynamics CRM to track your success.
Have you downloaded our eBook yet? Learn to drive sales using Microsoft Dynamics CRM
Marketing with Microsoft CRM: 2016 Idea eBook
Download your free eBook today, and gain valuable knowledge on how you could be using Microsoft Dynamics CRM in ways you may not have considered to increase the effectiveness of your marketing campaigns.