Microsoft Dynamics CRM 2016 Back to Basics – The Fundamentals of CRM (34:29)

The next in our monthly Microsoft Dynamics CRM Training series. In this session, we will review some of the basics to get you started using your new CRM. In this 45 minute session, you will learn:

1 – Basic Terminology
2 – Navigating the interface
3 – Methods of accessing CRM
Q and A session will follow