In our fourth and final installment of the series, we bring to you the updates and new features in Microsoft Dynamics 365 Marketing. With these updates Microsoft aims to arm you with the tools to use all your data efficiently and effectively. Check out the other blogs in the series covering Customer Service, Sales and Field Service! Microsoft describes the key themes of this release […]
As apart of our series of blogs New in Dynamics 365, check out our blogs on New in Dynamics 365 Sales and Customer Service! In this release, we are focusing on Dynamics 365 Field Service. Dynamics 365 Field Service continues to be a big player in the field service management space. As new releases and […]
We’ve all been there, working through a tedious task that of course must be done. Yet, it doesn’t stop us from wondering if there is an easier way. Well, I’m here to tell you there is! There are four, depending on the complexity of your action. These are the four types of Automation and how […]
Microsoft is rolling out some amazing new features in Dynamics 365 Sales and in this series of blogs we’ve got the low down on all the things you need to know about the updates. Check out the blog breaking down the updates in Customer Service too! In this release, intelligence and collaboration converge and four themes rise to […]
As apart of our new blog series to keep you in the loop on all things new in Dynamics, we’re kicking it off with Customer Service! COVID has had such a large impact on the Customer Service landscape. Now more than ever, there has been an increasing demand for customer service teams to deliver more consistent […]
Having a solution that fits your organizational needs can be hard to come-by. With the never-ending list of CRM’s and other technology solutions out there, not all out-of-the-box solutions work for everyone. With over 20 years in the CRM business, we recognized what our customers were looking for in a solution. We knew it needed to […]