Customers in any industry want the convenience of obtaining goods and services online, from who, when and where they need it. And, as a funeral service provider you want to meet those expectations to better serve clients. The ability to provide assistance in this way isn’t just good business sense, it’s also humane and empathetic. […]
CRM Dynamics prides itself in the diversity of our staff’s experience. To highlight that, we present the Employee Spotlight. This month we learn about our Product Marketing Lead, Jared Teed. Read on to find out more about Jared! Background After attending the University of Lethbridge, Jared moved back to Calgary. There he first worked in a SaaS Marketing role and developed an appreciation for the power of Microsoft’s business […]
Businesses are learning on the fly in this unprecedented time. It seems like every day the way that we used to do things is changing forever. It is more difficult to make better business decisions when you lack insights into what is happening. However, no matter how much things shift, one thing will remain the […]
With more than two decades of experience in the CRM field, the leadership at CRM Dynamics has seen its share of complex projects. However, few have challenged the company in as rewarding a fashion as the work we completed with Anaergia, starting in the first quarter of 2019. Anaergia is a recycling company that converts […]
The importance of being flexible about where your employees work from has never been more important. As the workplace evolves, companies that are tied to the office are falling behind. However, the move to a remote office may seem unrealistic for those running a large customer contact center. After all, this is an industry that has […]
The benefits of Direct Booking in certain industries are well known. The travel industry, for instance, has long touted the benefits of direct booking to its members and having a booking portal has become the norm across that industry. However, you do not have to work in travel to take advantage of the benefits of direct booking. Any […]