What is the all-new Real-Time Marketing? 

The key to engaging customers today, is to be heard over the constant noise and create unique, creative experiences for each individual customer at the right moment. Customers expect companies to provide value but, on their terms, so the real question is do you have an automation software that goes beyond segment-based approaches?  The Dynamics Marketing Application […]

April Release: Highlights of the 2022 Dynamics Marketing Features 

In the 2022 release wave 1 for Dynamics 365 Marketing, Microsoft is excited to be delivering so much value that enables your team to improve customer experiences, be more responsive to market demands and become more efficient in creating content. These capabilities and features are designed to empower marketers to not only survive, but also […]

HSO Achieves Azure Expert MSP Status

Demonstrating the highest degree of cloud expertise among a select group of Microsoft partners Amsterdam, Netherlands— March 31, 2022 — HSO, a leading business transformation partner with deep industry expertise and global reach, announced that it has achieved Microsoft Azure Expert Managed Services Provider (MSP) status from Microsoft. HSO is one of the elite Microsoft partners […]

Do you have the right technology stack your customers expect?

As technology continues to evolve in 2022, we know that now more than ever, customers expect nothing short of amazing, personalized customer service experiences. Customers expect chat functionalities, short or none wait times, a personalized view into purchasing stories and the list goes on. For companies to stay competitive and retain their customers, having a streamlined […]

A Round Table Discussion About Your Org’s Approach to Customer Service

You don’t know what you don’t know. This is especially true in the world of business, technology and in this new era of digital transformation. One of the hardest parts of overcoming the unknown is knowing where to start. CRMD-HSO understands the importance of collaboration and has seen significant success in hosting Round Table Events. Round […]