As a sales management professional, you’re probably faced with an exploding social Web that can provide you with an abundance of insights into your prospects. There’s so much information that you could spend all of your time collecting and centralizing it. The more information you integrate into your CRM system, getting a clear view of […]
Some interesting research from the Optera Group, www.opeteragroup.com, points out that marketing departments at banks are focusing on leveraging existing clients, rather than relying upon attracting new, harder-to-find customers. The new focus requires that they optimize the profitability of each customer relationship which usually involves providing high levels of service to retain those customers. Happy […]
Watching or reading the news lately has been very painful to say the least. With the world’s banking system in disarray and many companies and their workers feeling the effects of volatile economic conditions worldwide, executives and top managers are searching for information technology systems that provide them with the right metrics at the right […]
CRM Dynamics has regularly made charitable donations to the Juvenile Diabetes Research Foundation (JDRF) in Canada over the last few years. So when they came to us with an idea on how to make it easier for the general public to learn about upcoming diabetes trials and make it easier for them to sign up […]
The CRM Dynamics team made its way down to the Lone Star State for Microsoft’s Convergence event at the George R. Brown Convention Center in Houston, Texas. Microsoft holds the annual learning and networking event that features general and concurrent sessions, interactive discussions and keynote speeches from inspirational speakers including world leader and former U.S. […]
It all started a few months ago when one of our Sales Growth Advisors received a call from one of our bigger clients, a major Canadian telecom company about needing to upgrade from her older version of 4.0 Microsoft CRM to the new Microsoft Dynamics CRM 2011. She had heard about some of the benefits […]