The benefits of Direct Booking in certain industries are well known. The travel industry, for instance, has long touted the benefits of direct booking to its members and having a booking portal has become the norm across that industry. However, you do not have to work in travel to take advantage of the benefits of direct booking. Any […]
As the old adage says, ‘The customer is always right.” It doesn’t matter whether you are selling to consumers or to other businesses, you need to remain responsive to their needs. Dynamics 365 chat is the tool you need to ensure that you are doing just that. Study after study has shown that customers value good customer service […]
Many organizations are struggling with adjusting to a remote work environment. This is particularly the case when it comes to maintaining effective phone communication. It may seem like a minor issue – in many ways we take the phone for granted. However, maintaining effective phone communication isn’t always easy, especially when you have moved away […]
Growing demand in Canada & USA for business applications built on Dynamics 365 for Customer Engagement. Dublin & Toronto – April 6th 2020 – Solgari, the provider of the Dynamics 365 All-Channel Solution, and CRM Dynamics, a Microsoft Dynamics 365 Inner Circle Partner, today announced their strategic partnership to deliver their joint ISV solutions into the North American market. Solgari is […]
In this month’s CRM Dynamics employee profile, we are featuring our PM Director Wim Kana. First off how are you holding up in this difficult time of Social Distancing? “It’s challenging because we do enjoy going out and, especially, staying active. I play normally play soccer once a week and, of course, that’s off the […]
Are you getting everything you need from your ERP partner? Many businesses may be intimidated to ask the questions they need to ensure that they make the right choice. The right partner will have a positive impact on their business. The wrong partner will stumble through the implementation, disrupting your business and costing you money. […]