Moving towards a digital transformation

When you hear the term “digital transformation” you might be tempted to dismiss it as the latest business buzzword. But, that would be a mistake. The movement towards a digital marketplace is arguably the most significant change in the economy since Henry Ford brought us the assembly line.   That’s not hyperbole. The digital transformation that the world […]

How start-ups benefit from a CRM (and how you can afford Microsoft Dynamics 365)

We all love a story of a successful start-up business. The success of entrepreneurs drives the economy and innovation.   However, starting a new business isn’t without challenges – huge challenges. If that wasn’t the case more people would be out doing it. Chief among those challenges is finding the cash to invest in the type of […]

Millennials in the workplace: Unlocking the mysteries

The business world has changed more than most people realize. And businesses that do not adopt are bound to fall behind.   That was the message conveyed by the Canadian Professional Sales Association this week at the Executive Workshop for Sales Leaders, which they co-hosted with CRM Dynamics at Microsoft Canada’s Mississauga office on Oct 24, 2019.   One area the CPSA highlighted […]

Basic CRM terms, part 3 – Leads and opportunities

As we continue our look at basic Microsoft terms, this month we look at Leads and Opportunities. If you strip D365 down to its essence, Leads and Opportunities represent the core of any sales-based organization.   Your ability to effectively manage your pipeline is vital to your success and D365 is an ideal tool for helping you do just […]

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