Category Archives for "Dynamics 365"

Booking Portal for D365 helps funeral service providers better serve clients

better serve clients

Customers in any industry want the convenience of obtaining goods and services online, from who, when and where they need it. And, as a funeral service provider you want to meet those expectations to better serve clients. The ability to provide assistance in this way isn’t just good business sense, it’s also humane and empathetic. […]

Face to Face selling is Dead! Virtual Selling Guide for Dynamics 365 sales leaders

Face to Face selling is Dead! Virtual Selling Guide for Dynamics 365 sales leaders By Rob Triggs – Sales Excellence Advisor CRM Dynamics  First I hope you and your family are safe and have the necessities to make it through the coming weeks and months!   I’m hoping this post can give you a much-needed distraction […]

Power customer service with Microsoft Virtual Agent

The chat bot gets a bad rap.   And, we all remember a time when it deserved it. Before advancements in Artificial Intelligence, bots could be frustrating. They were not intuitive and could lead to customer frustration.   But, that’s changed. With Power Virtual Agent, Microsoft has harnessed the latest AI technology to create an intuitive, smart and effective […]