Meet ‘Penny,’ CRM Dynamics an HSO Company’s AI-enhanced brandable chatbot for Financial Services
Financial services organizations are increasingly looking to balance the value of digital banking with the benefits of human and personal touch. According to McKinsey, “60% of active banking customers use digital channels.” This is only increasing in our current COVID-19 climate. However, sales of new products and services – is still very much an analog […]
Deliver first rate customer service with D365 Chat
In this digital era, customers have more choices than in the past. They aren’t bound to location nor do they have the same type of brand loyalty than previous generations did. With a world of offerings just a click away, customers are looking for companies to go above and beyond; and one area that is […]