The days of CRM as the exclusive domain of the salespeople is over!
Download 12 examples of how you can use a CRM outside of your sales department
Here's some of what you'll learn:
- Build customer value with cross-selling and up-selling
- Deliver highly personalized customer experiences
- Coordinate project teams
- And much more!
Every size business today is collecting more and more data. When that data is organized and focused to serve the customer, it also improves productivity. Employees go one place to find the answers they need—no matter where their work takes them.
In this white paper, we’ll show you how a business solution from Microsoft puts the power of data in your employees hands to build customer relationships. With familiar tools, integrated communication and connected resources, you can also make a leap in productivity that will drive profits. Let’s get started.