CRMD Employee Spotlight: Norman Di Pasquale

The CRM Dynamics team is made up of many hard working talented individuals with interesting stories to tell. In our Employee Spotlight series, you’ll meet some of these people, learn what they do, and how they keep CRMD exciting and fun.

This week we shine the spotlight on Norman Di Pasquale, our Senior CRM Consultant.

Norm, known for his love of fun T-Shirts and unparalleled knowledge of Dynamics 365, is a favourite at both the office and with clients.  A Toronto-native, Norm grew up in the western suburbs, but moved downtown just as soon as he could. There, he remains today.

Read on to find out more about Norm!

What do you love most about working at CRMD & how long have you been here?

The short answer is “the people.” Norm says that the collaborate nature of the office is what truly gets him out of bed in the morning. Having been here for two years, Norm has seen CRMD grown from a smaller firm to the size it is today. He describes the current size of CRMD as “perfect” in that it is still small enough that it allows us to maintain that personal touch, but large enough that we have the resources needed to truly help the clients we serve. 

You are also known as an activist – tell us about that?

“I do consider myself an activist,” Norm said. “That’s a word that I use to describe myself.”

Norm’s activism started with the No Jets TO movement. He led a group of downtown residents in opposition to the expansion of the Billy Bishop Airport, in downtown Toronto.

“I heard the president of Porter (Airlines) talking about how he was looking to land 747s there and it just didn’t make sense.”

Norm said that the experience of leading the challenge against the airport expansion helped him connect to other residents in the area.

“We became a community,” he said.

How did the No Jets TO experience help you in your 9-to-5 job here?

“It made it easier to talk in front of a group — No Jets TO was the ultimate Toastmasters,” he said.

Standing in front of potential clients at a demo is no longer stressful. In fact, Norm says that it’s an area that he has a great deal of self-efficacy with.

It also lead to you dipping your toe into politics, correct?

“Yes – I was approached to run for the Toronto Catholic School Board and I decided that was something I was interested in doing.”

With a couple kids in the system and having grown up attending Catholic school, Norm says it was something he felt strongly about doing.

Any further political aspirations?  Should (Toronto Mayor) John Tory be worried?

(Laughing) No, the school board is enough for now!

Between the School Board, work and raising a family do you have time for any hobbies?

 Not really, no. I am a Toronto sports fan – the Leafs, Jays and Raptors in particular. I would love to be in the city the day the Leafs finally win again.

I am Italian, so I at least got to see one of my teams – the Italian soccer team – win a championship. I got to walk down St. Clair (in Toronto’s Corso Italia) waving a flag.  

If you’d like to work with Norm, or another of our talented and hard working staff, on your next Dynamics 365 project just give us a shout.

Duane Rollins

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