Do you have the right technology stack your customers expect?

As technology continues to evolve in 2022, we know that now more than ever, customers expect nothing short of amazing, personalized customer service experiences.

Customers expect chat functionalities, short or none wait times, a personalized view into purchasing stories and the list goes on. For companies to stay competitive and retain their customers, having a streamlined solution to help with customer satisfaction is a must.

Do you have the right foundation of customer service your customers expect?

We’ve teamed up with some of the best in the industry to bring you a Digital Transformation session. This Digital Transformation session will provide a high-level platform for your business to exchange ideas, best practices. During the session, Microsoft's Customer Service Application will be discussed in-depth, and participants will have access to strategies to help generate solution ideas.

Your business will also be able to discuss with solution providers the key processes and pain points of your digital transformation, along with how the Customer service workspace can help accelerate it.

Our aim is for you will engage in meaningful conversations, benchmark current strategies, and learn from your true peers facing similar challenges.

You will get exclusive access to:

• Experts in the industry
• Gain valuable insights
• Creative business solutions
• A personalized solution for your business

Increasingly, organizations are struggling to keep pace with new digital technologies and disruptive business models that drive growth, meet customer demands, and attract the right digital talent.

How can we help?

There is no one-size-fits-all solution to digital transformation. CRMD-HSO will utilize our experience in implementing Microsoft Dynamics Customer Service Applications along with additional industry experts to discuss the impact of digital disruption on your business and how you can make the most of it.