Higher Education Blueprint
Higher Education Blueprint Powered by Microsoft Dynamics 365
Engage students and alumni intelligently. Higher Education Blueprint will improve your
student engagement and provide support at every step throughout the student lifecycle.
Microsoft is providing free licensing for 6 months of any COVID-19 response scenarios.
The Higher Education Blueprint Advanced Options:
Event Management
Manage your invitations, registration and attendance in one place and easily report on their success and ROI.
Communication
Improve the ease of communicating with students and alumni via email or social media through automation. Ensure your institution remains your applicants’ first choice by delivering personalized content.
LinkedIn Integration
Use our LinkedIn integration to keep in touch with your alumni and confirm their career paths post-graduation to identify success stories.
Student Information System Integration
Make key financial information available for customer service and marketing modeling.
Recruitment Processes
Send relevant recruitment details to prospective students including information related to academic and extra-curricular interests. Manage relationships with guidance councillors and International agents.
Offer and Acceptance Processes
Process interaction information from your Student Information System and communicate with prospective students. Includes communication Delivery and Open reporting.
Student Engagement and Services
Manage Student issues such as Financial, Academic Petitions, and Discipline processes.
Committee Management
Manage committee documentation, and communications, term end-dates, and nomination processes.
Web Bookings
Manage meeting bookings over the web. This can include virtual web meetings that are automatically set-up when the meeting is set.
Customer Self Service
Off-load your most common / time consuming activities to the web. This allows you to reduce call volume while increasing customer satisfaction.
Web Chat
Add a Chat channel to your contact centre. It's integrated with your CRM to enable enhanced customer support and reporting.
Virtual Agent (Chat Bot)
Automate your most common student, faculty and staff interactions to reduce manual effort on all sides. This also allows you to provide after hours support for common issues.
Meeting Booking Portal
Can book meeting on-line. Book time and resources based on client segment, purpose, skills required and availability. Option of Web based meetings.
Co-op / Internships
Manage employer relationships, internship/co-op recruitment, and mid-internship check-ins.
Prospective Student Capture
Capture information Related to prospective student academic and extracurricular interests during events such as University/College fairs, Open Houses, social media call to actions, and your web site.
Schedule a Demo
Our solution has a proven track-record of helping Higher Education institutions meet their goals. Give us a call today to see how Higher Education Blueprint can benefit you.
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