Increasing Sales with Dynamics 365 Sales Insights
For many small to medium-sized companies, your current accounting and business management systems may not be keeping up as your company grows in size and complexity. Replacing these legacy systems can understandably be looked at as an intimidating task and may be overshadowed by more pressing portions of your overall business.
Unfortunately, the cost of having and maintaining an antiquated system can contribute to many unsavory business outcomes; whether that is lost sales, customer discontent, or security risks, failing to update your technology can be a costly decision.
A perfect replacement for these legacy systems is Dynamics 365 Business Central. A single comprehensive solution that meets the needs of your growing organization. It automatically pulls systems and processes together, enabling you to manage financial data, sales, service, and operations.
Are you still not convinced? Well here are four aspects of your business that Dynamics 365 Business Central can help you with right now:
- Bringing your systems and processes together
Information silos, disconnected systems, and manual processes keep you from delivering the experience your customers expect and ultimately can put your business at risk. Business Central will automatically pull your systems and processes together so your people don’t have to. This provides you with a complete picture from across your business, plus comprehensive reporting for even deeper insights.
- Increase sales and improve customer service
Relying on incomplete or incorrect information can create customer dissatisfaction and inevitably, lost sales. Because Business Central enables you to centralize your data from accounting, sales, purchasing, inventory, and customer interactions; you can prioritize leads based on revenue potential.
This means keeping track of customer interactions and getting guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle. Plus, all data stays up to date so you can spot trends, prevent issues, and deliver great customer experiences.
- Automate and secure your processes
Productivity can be affected in many ways. With legacy accounting systems, your employees waste too much time dealing with multiple systems that can’t talk to each other and manual processes that are error-prone and can’t keep up with increasing demand.
Business Central is able to improve your employee’s overall productivity and help them get more done with easy-to-create workflows, audit trails, and enterprise-level security—features that basic accounting software can’t provide. Plus, with demands on your business for increasingly stringent compliance and constantly evolving security concerns, a modern technology platform like Microsoft Dynamics 365 Business Central focuses on keeping you secure as a trusted technology provider.
- Project management and delivery
Business Central lets you create, manage, and track customer projects using timesheets and advanced job costing with built-in reporting capabilities. You can develop and modify budgets to ensure project profitability, plus manage resource levels by planning capacity and sales.
The solution also tracks customer invoicing against planned or actual costs on orders and quotes, so you can make effective decisions using real-time insights on project status, profitability, and resource-usage metrics.
Dynamics 365 Business Central is designed to help your business. Whether you are looking for process integration, reducing excess inventory, replacing outdated hardware or software, resolving order processing issues, or eliminating data duplication and errors – we can help.
Reach out to us today to learn more about Business Central and how we can get you up and running quickly, so this important change doesn’t get in the way of your day-to-day operations.