Microsoft Dynamics 365 for Insurance

You need a complete customer engagement platform for your insurance business. It will enable you to deliver consistent digital experiences across multiple channels - including call center, direct channel and mobile applications. You'll capture insights and big data sources to empower your employees. 

57% of consumers prefer to hear from their insurance providers at least semi-annually, but only 47% receive that level of contact - Ernst & Young

Smarter Customer Data

Insurance customers are increasingly looking for a personalized experience. They view their needs as unique, and many insurance companies are struggling to make it happen. 

When you implement Dynamics 365 for your insurance business, you'll be able to get a full view of your customer. Your agents will have access to real time data that includes what your customer has viewed on your website and what documents they've downloaded. It will help tailor conversations to what interests the customer the most

Secure Platform You Can Trust

We take seriously our commitment to safeguard our customers’ data, to protect their right to make decisions about that data. With Microsoft Dynamics 365 you can be sure that your data is secure. Microsoft updates nearly 1 billion Windows devices worldwide each month. They also operate the largest anti-virus and anti-malware service in the world.  Microsoft Dynamics 365 is a trusted platform for many insurance companies since it offers: 

  • Transparency
  • Privacy and control
  • Compliance
  • Security

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