Learning

Live Events

Our events include webinars, speaking engagements and one-on-one sessions. Attending one of our sessions will guarantee advancement in your knowledge of Microsoft Dynamics CRM and business processes. We regularly include keynote speakers, thought leaders, and industry experts who will captivate you and create an exclusive learning opportunity. Leveraging decades of combined experience, we can guide you through difficult business challenges such as lead management, sales forecasting, activity management, digital marketing campaigns and case management. Read below for more information on specific events, times, and dates.


Executive Workshop 

  • Event details: Thursday, November 14th, 2019 from 9:00 AM to 11:30 AM (EDT)
  • Location:  Microsoft Canada, 222 Bay Street, 12th Floor, Downtown Toronto.
  • Price: Free, Space is limited

Event Overview:


Avenai’s Senior Partners will lead you through a workshop designed to help you assess where you are on the transformation journey and share very practical tips to help you lead your organization to the next phase.

Our Avenai panel includes leaders involved in large, complex projects and enterprise transformations. They will discuss their experiences and the role of leadership in the change journey. Whether the changes are understood upfront or just prior to implementation, it’s never too late to mark a baseline, set a vision and plan for a successful change.

Avenai is a business and IT services consulting company that focuses on transforming businesses into high performing organizations. With a value-driven focus, Avenai works closely with its clients to create business strategies and solutions that drive positive impact and results. Throughout the process, Avenai leverages its extensive experience in the successful management of transformative enterprise change. Founded in 2012, Avenai serves a diverse mix of customers through its offices in Ottawa and Toronto.

Beverages and light snacks will be served during the event. We only ask that you bring your experience, insights and a willingness to share them with the group.




This fall we will learn more about Dynamics Blueprint
and Microsoft Fall Release Updates.

Dynamics Blueprint is a solution powered by CRM Dynamics and uses the Microsoft Dynamics 365 platform to provide industry-specific CRM solutions for clients. Based on our experience designing custom solutions projects, we realized that by utilizing commonly requested elements, we could reduce the amount of time it takes to implement solutions.

We start Blueprint projects with 80% to 90% of the work already done. By conducting GAP analysis, we pinpoint the enhancements that each individual client requires to allow for success. 

Microsoft Dynamics 365 have released a series of new innovations that will transform your organization's day-to-day business operations to the next level. Don't get left behind with this important updates. Register to our two part webinar series on D365 updates for Customer Service, Sales, Marketing and Artificial Intelligence for the month of November. See below details.


November Webinar

Microsoft Fall Release

Part 1 - D365 Updates:                Customer Service, Sales and Marketing


Date: November 19th, 2019

Time: 11:00 AM (EDT)

The purpose of this webinar is to help you to stay on top of Microsoft Fall Release. In this webinar, we will discuss key updates from Microsoft that is relevant to your day-to-day business operation for the following:

  • D365 Marketing
  • D365 Sales
  • D365 Customer Service

Register today! And learn more from our Certified Microsoft Consultant Angelina Jacobs. 


Microsoft Fall Release

Part 2 - AI (Artificial Intelligence)




Date: November 26th, 2019

Time: 11:00 AM (EDT)

This is a part 2 webinar series to ensure that you are up-to-date with Microsoft Fall Release updates. In this webinar, we will discuss one of the most exciting findings from Microsoft Fall Release which is AI (Artificial Intelligence). The conversation will include:

  • Sales Insights
  • Customer Service Insights
  • Virtual Agent for Customer Service

You don't want to miss this session as we will also share the latest AI capability to further grow your business and ROI. Register today! And learn more from our Certified Microsoft Consultant Angelina Jacobs.




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