Learning

Live Events

Our events include webinars, speaking engagements and one-on-one sessions. Attending one of our sessions will guarantee advancement in your knowledge of Microsoft Dynamics CRM and business processes. We regularly include keynote speakers, thought leaders, and industry experts who will captivate you and create an exclusive learning opportunity. Leveraging decades of combined experience, we can guide you through difficult business challenges such as lead management, sales forecasting, activity management, digital marketing campaigns and case management. Read below for more information on specific events, times, and dates.


Executive Workshop for Sales Leaders

  • Event details: Thursday October 24th, 2019 from 9:30 AM to 12:00 PM (EDT)
  • Location: Microsoft Canada Technology Center at 1950 Meadowvale Blvd, Mississauga, ON 
  • Price: Free, Space is limited

Event Overview:

​This Executive Workshop will provide you with an opportunity to learn and get first-hand insights on how you can improve on your sales and networking skills with Microsoft Relationship Sales Solutions (MRSS).

We will share how to boost the power of your sales skills with CRM Dynamics Sales Management Process Coaching Mechanism and Canadian Professional Sales Association (CPSA) will share with you on how to address your skills gap with targeted professional development.

Beverages and light snacks will be served during the event. We only ask that you bring your enthusiasm for change and a hunger for knowledge. However, space is limited.

Please register below to ensure your participation.


Executive Workshop 

  • Event details: Thursday, November 14th, 2019 from 9:00 AM to 11:30 AM (EDT)
  • Location:  Microsoft Canada, 222 Bay Street, 12th Floor, Downtown Toronto.
  • Price: Free, Space is limited

Event Overview:


Avenai’s Senior Partners will lead you through a workshop designed to help you assess where you are on the transformation journey and share very practical tips to help you lead your organization to the next phase.

Our Avenai panel includes leaders involved in large, complex projects and enterprise transformations. They will discuss their experiences and the role of leadership in the change journey. Whether the changes are understood upfront or just prior to implementation, it’s never too late to mark a baseline, set a vision and plan for a successful change.

Avenai is a business and IT services consulting company that focuses on transforming businesses into high performing organizations. With a value-driven focus, Avenai works closely with its clients to create business strategies and solutions that drive positive impact and results. Throughout the process, Avenai leverages its extensive experience in the successful management of transformative enterprise change. Founded in 2012, Avenai serves a diverse mix of customers through its offices in Ottawa and Toronto.

Beverages and light snacks will be served during the event. We only ask that you bring your experience, insights and a willingness to share them with the group.



Blueprints Workshop Powered by Microsoft D365

  • Event details: Tuesday October 29th, 2019 from 9:00 AM to 11:00 AM (EDT)
  • Location: Microsoft Canada Technology Center at 1950 Meadowvale Blvd, Mississauga, ON 
  • Price: Free, Space is limited

Event Overview:

CRM Dynamics invites you to take part in our Associations Blueprint Workshop on Tuesday, October 29th, 2019. The event will take place between 9:00 am and 11:00 am EDT at the Microsoft Canada head office, which is located at 1950 Meadowvale Blvd in Mississauga.

We are hoping to have a candid and productive discussion about the challenges that modern Associations face and introduce ways that our Blueprint Solution can benefit Member based organizations and, a variety of other Associations.

Dynamics Association Blueprint is designed to be an out-of-the-box CRM that is positioned to meet the unique needs of Membership Associations.

Built within the Microsoft Dynamics 365 platform and integrated with the family of Microsoft business software, Dynamics Association Blueprint provides you with a 360-degree view of each member, as well as operational control over, sales, service, marketing and social engagement insights. Although customizable, the product’s out-of-the-box capability is designed with the needs of budget-conscious Associations in mind.

Beverages and light snacks will be served during the event. We only ask that you bring your enthusiasm for change and a hunger for knowledge. However, space is limited.

Please register below to ensure your participation.


Never Stop Learning Webinar Series  


This fall we will learn more about Dynamics Blueprint 

Dynamics Blueprint is a solution powered by CRM Dynamics and uses the Microsoft Dynamics 365 platform to provide industry-specific CRM solutions for clients. Based on our experience designing custom solutions projects, we realized that by utilizing commonly requested elements, we could reduce the amount of time it takes to implement solutions.

We start Blueprint projects with 80% to 90% of the work already done. By conducting GAP analysis, we pinpoint the enhancements that each individual client requires to allow for success. 

October Webinar

Increase and Retain Your Members Adoption and ROI with Dynamics Association Blueprint


Date: October 22nd, 2019

Time: 11:00 AM PM (EDT)

The purpose of this webinar is to introduce ways that our Blueprint Solution can benefit Member-based organizations and a variety of other Associations. Dynamics Association Blueprint is designed to be an out-of-the-box CRM that is positioned to meet the unique needs of Membership's Association.

Powered by Microsoft Dynamics 365 platform and integrated with the family of Microsoft Business Software, the Dynamics Association Blueprint provides you with a 360-degree view of each member, as well as operational control over, sales, service, marketing and social engagement insights that fit the needs of budget-conscious Associations in mind.

Register today and learn more about Dynamics Association Blueprint directly from our expert Eric Garnham.

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