On-Demand Webcast

People Accelerator for Local Government & Municipality

Customer Service Blueprint

An HSO Exclusive Event

"The great resignation” is upon us, and local government and municipalities like yours have felt the strain. Meanwhile, HR software—even the most sophisticated—typically falls short when it comes to managing your workforce to optimize every resource and get the right people on the right projects. Key areas of information like recruiting, training, certifications, experience, availability, security roles, and even physical assets, are in silos. Enter HSO’s People Accelerator, built with Microsoft’s Power Platform.

Join Microsoft and HSO for an on-demand webcast to learn how HSO’s People Accelerator empowers your government to optimize its workforce based on a variety of attributes, from geographic location and skill set to availability and utilization limits. We’ll share how municipalities are partnering with HSO to better manage their workforce and do a live demo of the solution.

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About the Presenters

Andrew Welch ‧ VP & Director, Cloud Applications Platform ‧ HSO


Technology leader, speaker, Microsoft MVP (Most Valuable Professional) for Business Applications, and published author, Andrew’s focus in his role at HSO is on cloud technology in large global organizations and on adoption, management, governance, and scaled application development of Microsoft Power Platform.

Betsy Appleby ‧ Vp & Global Industry Dire., Public Sector ‧ HSO


Betsy leads HSO’s public sector practice, driving go-to-market strategy and ensuring the delivery of innovative, value-producing solutions based on Microsoft technology. She works closely with marketing, delivery, and sales to ensure her team is addressing the challenges faced by today’s federal, state, and local governments and agencies. 

Jack Kelly ‧ Director, Microsoft Dynamics 365 and Power Platform for State and Local Government ‧ Microsoft


Jack Kelly leads the Microsoft Dynamics 365 Business Applications and Power Platform team focused on large enterprise, local government organizations accounts across the United States.