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Dynamics 365 Customer Service


Unify & Automate Your Data to Drive Operational Efficiencies with Dynamics 365 Customer Service

Dynamics 365 Customer Service: Digital Transformation Assessment

As technology continues to evolve in 2022, we know that now more than ever, customers expect nothing short of amazing, personalized customer service experiences.

We’ve teamed up with some of the best in the industry to bring your accounts a Digital Transformation session. In this Digital Transformation session, Microsoft's Customer Service Application will be discussed in-depth, and participants will have access to strategies to help generate solution ideas.

Sign one of your accounts or prospects up for the transformation

Thank you to all who joined!

Watched the co-hosted event with Microsoft's Dan Mennie, Arctic Glacier’s Nick Chodorow & CRMD-HSO’s Martha Shrader. In this session, we will discuss how the Dynamics 365 Customer Service app has enabled Arctic Glacier, one of the largest ice distributors in North America drive operational and agent efficiencies.

Share the Round Table Event YouTube recording with your accounts and customers. 

Recommended Resources

Dynamics 365 Customer Service Podcast!

Listen and share our first Podcast on Dynamics 365 Customer Service with Arctic Glacier with your managed accounts.


A Customer Service Feature Sheet

Download our Customer Service Feature Sheet to share with your managed accounts.


Blogs - Campaign Focused

We've written a series of blogs to drive from our campaign, and made them accessible to customers. Send these to your customers to provide insight into the possibilities of Dynamics 365 Customer Service.


Customer Story

The Arctic Glacier team were prepared to undergo updates to their system that would double the required staff on-site. Instead they teamed up with CRMD-HSO and quickly learned the possibilities of Dynamics 365, and the potential of automation.


A Microsoft D365 Factsheet

Download our Microsoft Dynamics 365 Factsheet to share with your managed accounts.


Let's discuss ways to further the partnership - Contact Me!

Rob Triggs ‧ VP Sales & Marketing