Rising costs, competition, shifting patterns of consumer behaviour, and increased customer expectations have driven manufacturers to reevaluate the way they do business and their relationship with customers. The answer for many companies is to build connected services that generate income, build customer trust, and enhance the customer experience.

Connected services can help in many ways, such as providing predictive maintenance and generating new income by selling smart, connected products.

In this eBook we delve into the pressing challenges faced by manufacturers due to rising costs, intensifying competition, shifting consumer behaviour, and heightened customer expectations. We explore how these factors have compelled businesses to reevaluate traditional approaches and embrace the power of connected services.