October 2020 Dynamics 365 Update – The Basics
Microsoft is never satisfied. As leaders in technology, the company is always looking for ways to improve its offerings. With Dynamics 365, Microsoft updates and enhances the solution every six months. These updates are released in April and October of each year. With the next update less than a month away we decided to keep our […]
Five reasons why Customer Insights will help you make better business decisions
Businesses are learning on the fly in this unprecedented time. It seems like every day the way that we used to do things is changing forever. It is more difficult to make better business decisions when you lack insights into what is happening. However, no matter how much things shift, one thing will remain the […]
Dynamics 365 chat drives success
As the old adage says, ‘The customer is always right.” It doesn’t matter whether you are selling to consumers or to other businesses, you need to remain responsive to their needs. Dynamics 365 chat is the tool you need to ensure that you are doing just that. Study after study has shown that customers value good customer service […]
Face to Face selling is Dead! Virtual Selling Guide for Dynamics 365 sales leaders
Face to Face selling is Dead! Virtual Selling Guide for Dynamics 365 sales leaders By Rob Triggs – Sales Excellence Advisor CRM Dynamics First I hope you and your family are safe and have the necessities to make it through the coming weeks and months! I’m hoping this post can give you a much-needed distraction […]
Help your employees work from home with Microsoft Teams and Dynamics 365
“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin The famous words above are true in all aspects of life, but it is especially the case when it comes to business. You need to be ready to pivot at any time when circumstances warrant it. And, you need to be ready to move in whatever […]